Refund policy

Due to the perishable nature of our products and the fact they are made-to-order without preservatives, we do not accept returns or exchanges for change of mind.

Damaged or Missing Items:

If your order arrives damaged or there is an issue with your delivery, please contact us within 24 hours of receipt with a photo of the item and packaging.

Cancellations:

Cancellations must be made by Saturday 11.59PM cut-off. Once production has started on Monday, we cannot offer a refund.

Missed Pickups:

Orders not picked up during the scheduled Tuesday window cannot be refunded or replaced due to the fresh nature of the goods.